Please, take your time to read the following information carefully:

Products returned for exchange MUST NOT be worn. Please try on your shoes on a clean and soft surface to avoid the soiling of suede soles. Shoes with soiled soles, or shoes which have been used on a hard surface cannot be returned for exchange.

New Return Policy forthcoming. Please call for further information.

Before you ship the shoes, call Toucan Tango at (860) 786-8456, or email at You will receive further instructions. 

Shoes must be returned within 4 days after delivery, and must be completely unsoiled.

Customs duties for countries outside the United States must be paid by the customer.